Oshn Meditation Support

Open the Oshn Meditation app and tap the "Create Meditation" button on the home screen. You can customize your meditation by selecting:

• Your current mood
• Specific concerns or focus areas
• Meditation duration (5-30 minutes)
• Background music preferences
• Voice quality and style

Yes, you need to create a free account to access personalized meditations and track your progress. You can sign up with email or use Google Sign-In.

Yes! New users get a 7-day free trial with full access to all premium features. No payment is required during the trial period.

To manage your subscription:

1. Open the app
2. Go to Profile → Subscription
3. Tap "Manage Subscription"
4. You'll be redirected to your Apple subscription settings

You can also manage subscriptions directly from your iPhone:

Settings → [Your Name] → Subscriptions → Oshn Meditation

To cancel:

1. Go to iPhone Settings → [Your Name] → Subscriptions
2. Find "Oshn Meditation"
3. Tap "Cancel Subscription"

Your subscription will remain active until the end of the current billing period.

If you reinstall the app or switch devices:

1. Open the app and log in with your original account
2. Go to Profile → Subscription
3. Tap "Restore Purchases"

After the 7-day free trial, you'll be automatically charged for the selected subscription plan (monthly or yearly) unless you cancel before the trial ends. You can cancel anytime during the trial period without being charged.

All payments are processed through Apple's App Store. We accept any payment method linked to your Apple ID, including credit cards, debit cards, and Apple Pay.

After creating a meditation:

1. Wait for the AI generation to complete (usually 30-60 seconds)
2. The player will automatically open
3. Tap the play button to start
4. Use the controls to pause, adjust volume, or skip sections

Currently, meditations require an internet connection to generate and stream. We recommend using WiFi for the best experience.

After each meditation session, you'll be prompted to record your mood. You can also manually track your mood anytime:

1. Go to the Home screen
2. Scroll to the Mood Diary section
3. Tap "Record Mood"

Tap the "History" tab at the bottom of the app to view:

• All completed meditation sessions
• Your meditation streak
• Total meditation time
• Mood statistics and patterns

Yes, the app supports 10 languages:

1. Go to Profile → Language
2. Select your preferred language
3. The app will update immediately

Supported languages: English, Russian, German, Spanish, French, Italian, Japanese, Korean, Dutch, Portuguese

Try these steps:

1. Force close the app and reopen it
2. Check your internet connection
3. Update to the latest version of the app
4. Restart your device
5. If the problem persists, contact support at support@oshn-ai.com

Check the following:

1. Ensure you have a stable internet connection
2. Check that your device volume is turned up
3. Make sure Silent Mode is off
4. Try closing and reopening the app
5. Verify your subscription is active

To enable notifications:

1. Go to iPhone Settings → Oshn Meditation → Notifications
2. Enable "Allow Notifications"
3. In the app, go to Profile → Settings to customize notification preferences

Change the language:

1. Go to Profile → Language
2. Select your preferred language from the list
3. The app will update immediately

We take your privacy seriously:

• All personal data is encrypted and securely stored
• Your meditation history and mood data are private to your account
• We never share your personal information with third parties
• For full details, see our Privacy Policy

Yes, to delete your account:

1. Contact us at support@oshn-ai.com with the subject "Delete My Account"
2. Include the email address associated with your account
3. We'll process your request within 48 hours

Note: Deleting your account will permanently remove all your meditation history, mood data, and preferences. This action cannot be undone.

No, Oshn Meditation does not currently integrate with Apple Health or HealthKit.

To reset your password:

1. On the login screen, tap "Forgot Password?"
2. Enter your email address
3. Check your email for reset instructions
4. Follow the link to create a new password

Check the following:

1. Look in your spam/junk folder
2. Make sure you entered the correct email address
3. Wait a few minutes - emails can be delayed
4. Try requesting a new verification email
5. Contact support@oshn-ai.com if you still haven't received it

Yes, to change your email:

1. Go to Profile → Settings → Account
2. Tap "Change Email"
3. Enter your new email address
4. Verify the new email address

We love hearing from our users! Send your suggestions to support@oshn-ai.com with the subject "Feature Request". We review all feedback and consider it for future updates.

To report a bug:

1. Email support@oshn-ai.com with the subject "Bug Report"
2. Include:
   • Your device model (e.g., iPhone 15 Pro)
   • iOS version
   • App version
   • Detailed description of the issue
   • Screenshots if possible